Appearance
Alerts & Notifications
Configure when and how your team receives balance-related alerts. From the Alerts & Notifications page, you can set a low balance threshold and choose notification channels for each team member.
Low Balance Threshold
Set a balance threshold so you get alerted before your balance runs out. When your account balance drops below this amount, all team members with notifications enabled will be alerted.
Pick a preset amount or enter a custom value (minimum RM 1):
- RM 1,000
- RM 2,500
- RM 5,000
- RM 10,000
- RM 25,000
Click Save Changes to apply. This threshold applies to the entire account — any member can update it.

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You can also set the threshold programmatically via the Low Balance API.
Notification Preferences
Each team member can choose how they receive alerts. Click Manage next to a team member to toggle their notification channels:
| Notification Type | ||
|---|---|---|
| Low Balance Alert | Toggle on/off | Toggle on/off |
| Add Balance Alert | Toggle on/off | Toggle on/off |
| Webhook Alert | Toggle on/off | Toggle on/off |
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Admins can manage notification preferences for any team member. Viewers can only manage their own.
Here's an example of a low balance notification:

