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Alerts & Notifications

Configure when and how your team receives balance-related alerts. From the Alerts & Notifications page, you can set a low balance threshold and choose notification channels for each team member.

Low Balance Threshold

Set a balance threshold so you get alerted before your balance runs out. When your account balance drops below this amount, all team members with notifications enabled will be alerted.

Pick a preset amount or enter a custom value (minimum RM 1):

  • RM 1,000
  • RM 2,500
  • RM 5,000
  • RM 10,000
  • RM 25,000

Click Save Changes to apply. This threshold applies to the entire account — any member can update it.

Low Balance Alert Threshold settings with preset amounts and custom input

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You can also set the threshold programmatically via the Low Balance API.

Notification Preferences

Each team member can choose how they receive alerts. Click Manage next to a team member to toggle their notification channels:

Notification TypeEmailWhatsApp
Low Balance AlertToggle on/offToggle on/off
Add Balance AlertToggle on/offToggle on/off
Webhook AlertToggle on/offToggle on/off

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Admins can manage notification preferences for any team member. Viewers can only manage their own.

Here's an example of a low balance notification:

Sample WhatsApp low balance notification message

IIMMPACT API Documentation